State Farm® Insurance Agent Mary Lee Jones
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Decorizing Your life
November 17, 2025
"All staff are Friendly and service oriented. They will Did in and help with all their resources. Lorraine helped with our last insurance need."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Jennifer Welch
September 30, 2025
"Allie is very professional and informative offered lots of help"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Darwin Apala
September 9, 2025
"Laura is so professional, friendly and knowledgeable of all the insurance needs of her clients"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jess Brune
September 4, 2025
"Mary Lee is incredible. Not only was she super helpful, its the best pricing and she even hand delivered a thank you card and gift to my business. I couldn't be happier with their service."
"We’re honored by your positive feedback! It's great having another Fairview business owner as a customer. If there is anything else we can do for your insurance needs, just let us know!"
Braedon Bryant
July 29, 2025
"The Ladies in the Fairview office are SO helpful! They answered all of the questions I asked and even gave me the answers I didn’t know I needed. Laura is super knowledgeable in all things insurance. She helped me save big $$$."
Yvonne Lazcano
July 16, 2025
"Very knowledgeable and friendly. We had a great experience with Allie."
Rachael Hughes
July 14, 2025
"Allie helped me so much to find an affordable rate!! Thanks so much!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Eve Reim
March 19, 2025
"Allie is the best! She worked with me answering many, many questions and helped me look at several options for my insurance needs. State Farm had competitive rates, but it was Allie who made the difference. If you are looking for insurance, I would highly recommend calling Allie at State Farm in Fairview."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Penny Schaefer
June 18, 2024
"I like the hometown feel and service at this State Farm office. They take the time to listen to my specific needs and work to research an insurance coverage plan that makes me comfortable. I hope I don't have to experience a claim, but I feel like this local office would help me through any points of confusion in the event that happens."
J-Bed
May 20, 2024
"Allie was very helpful with all my questions. She did a good job of getting me adequately insured."
Porter
May 7, 2024
"Best of the best!"
Kaylena Sharp
March 22, 2024
"So helpful"
Tammy Morris
March 15, 2024
"They are by far the friendliest, most helpful place I've done business with in a while. Quick service as well."
Terrie Greene
March 5, 2024
"Just switched back to State farm and I'm so glad I did. Spoke with Laura who is very pleasant and professional. I highly recommend her and SF. She definitely made my experience better."
Mickie Page
February 22, 2024
"The women that work there are very knowledgeable and very easy to work with 😊"
"Thank your Mickie for your nice review and for being our customer!"
Hannah Robinette
September 7, 2023
"I cannot say enough good things about these girls in this office!! I appreciate all you do!"
"We Love having you as a customer! Thanks for the shoutout! "
Shy-Ann Swanson
August 25, 2023
"Great customer service! Any time I call or email Laura with questions or need help she answers in a quick and timely fashion! If you are looking for quality service give these girls a call!"
"Thanks Shy-Ann for the review on Laura's service. We appreciate you!. Mary Lee"
Chelsey’s Nail Art
July 13, 2023
"I love the girls that work here. I use to specifically ask for Kaitlyn when she worked there, but this last time Laura helped me and she was just as wonderful as Kaitlyn used to be for me. They always make everything so easy for me as a customer."
"Thank you Chelsey for taking the time to review our office. It's nice to hear that Laura was able to assist you in making your changes. Our goal is to make your customer experience top notch!"
Desiree Springer
June 22, 2023
"Allie was kind and helpful when I was inquiring about my billing information."
"Thank you Desiree for the review. Allie is new to our office and I know she will be pleased that she could help you with your billing questions."
Jayme Reichert
December 9, 2022
"I cannot say enough good things about Mary Lee Jones and her team. I recently had to submit a claim, which nobody “enjoys” but using the app and process was very user friendly and smooth. Mary Lee herself called and joined me with the State Farm claim team to ensure whether I needed a rental and her Fairview office called and checked on me too. There’s a family feel there that really can’t be beat!"
"Thank you Jayme - I appreciate your review so much!"
Debra Hickman
June 16, 2022
"Thank you, Kaitlyn for getting insurance started Garrison's car. He appreciated it and so do I."
Leon Neufeld
March 11, 2022
"Mary Lee was very friendly, helpful and professional. She went the extra mile to get answers for us, a good place to go for your insurance needs."
Mckenzee Frech
March 3, 2022
"Amazing people to work with!! Have never had a problem in the 5 years I have had insurance with them!! 100% recommend them!! Kaitlyn Nichols is the best!!"
"Thank you Mckenzee for the review. We appreciate your business! Glad Kaitlyn could help you with your insurance!"
P&K Faulk
December 14, 2021
"Kaitlyn is top notch and saying she does a fantastic job taking care of clients is an understatement. We experienced two car accidents within three weeks with one vehicle being repaired and the other being a total loss. Through both accidents, Kaitlyn has been there every step of the way. She makes it easy to ask questions, gets back to you very quickly, goes above and beyond to make sure everything is done, and contacted the other insurance company on our behalf when they were dragging their feet on the car repair. I've been a lifetime State Farm client and Kaitlyn has absolutely provided the best customer service experience through it all."
"Thank you so much for the positive review. Glad you liked Kaitlyn’s service and were happy with your claims experience. We look forward to continuing the customer relationship with you . Merry Christmas.🎁🎄 to you and your family."
Adrian &Debra Lamar
December 2, 2021
"State Farm has been very good to us and always helpful and friendly."
"Thank you for the rating. We appreciate your business and look forward to helping you in the future."